HBICORE TEAMED UP WITH MAYBEWORKS TO SHARPEN THEIR CRM SYSTEM — MAKING IT FASTER, SMARTER, AND EASIER TO USE. FROM STREAMLINING DATA TO IMPROVING THE CUSTOMER PORTAL, THE PLATFORM NOW GIVES USERS MORE CONTROL AND CLARITY ACROSS THE BOARD.
HBICore is a powerful CRM platform designed for US-based businesses looking to scale smarter and build stronger customer relationships. With real-time analytics, customizable sales funnels, and full visibility into product performance, HBICore brings clarity to complex operations. A built-in Customer Portal lets clients manage orders and leave reviews, helping companies drive engagement and long-term loyalty.
Location: United States
HBICore needed a smarter CRM to handle rapid changes in the healthcare industry. Their old system couldn't keep up — it lacked good data flow, slowed down internal processes, and made customer support complicated. They also needed better integrations to grow the platform's capabilities.
Optimize data architecture for better insights.
Streamline internal workflows for faster query handling.
Build a full-featured customer support hub.
Integrate Google Maps API.
Develop advanced export functionality.
How MaybeWorks organised the work:
After receiving the client's request, we scheduled a call to discuss the project's goals, and specific requirements. This allowed us to clarify key details, understand challenges, and align on expectations for the collaboration.
Using the collected information, we selected the best fit from our in-house team and managed the onboarding process ourselves.
The developer joined the project a week after the client contacted us, which allowed us to start work quickly and maintain the momentum of incremental growth.
Our outstaff manager monitored the developer's performance to ensure consistent results.
If necessary, and with the client's approval, our technical leaders were involved to solve complex problems.
We provided direct communication with the developer via Slack, while task tracking and scheduling were carried out in Jira.
Request and briefing
After receiving the client's request, we scheduled a call to discuss the project's goals, and specific requirements. This allowed us to clarify key details, understand challenges, and align on expectations for the collaboration.
Developer selection and onboarding
Using the collected information, we selected the best fit from our in-house team and managed the onboarding process ourselves.
Connecting with the client's team
The developer joined the project a week after the client contacted us, which allowed us to start work quickly and maintain the momentum of incremental growth.
Supervision of productivity
Our outstaff manager monitored the developer's performance to ensure consistent results.
Technical assistance
If necessary, and with the client's approval, our technical leaders were involved to solve complex problems.
Coordination tools
We provided direct communication with the developer via Slack, while task tracking and scheduling were carried out in Jira.
22 months
frontend:
XXX
backend:
XXX
other:
Beanstalkd, FusionCharts, Google Maps API, AWS
2 Full Stack Developers
2 Full Stack Developers
frontend:
XXX
backend:
XXX
other:
Beanstalkd, FusionCharts, Google Maps API, AWS
Ready to grow your team just as fast?
We'll select the perfect developer from our in-house team to sustain and boost the incremental growth of your project. Shall we discuss your tasks and requirements?
To help HBICore modernize their CRM and meet the demands of a fast-moving industry, we delivered a robust, scalable solution with a strong focus on performance and user experience.
Smarter data handling.
We optimized the database and report generation, making insights faster and easier to access.
Scalable performance.
With Beanstalkd integration, the platform now handles high query volumes efficiently without slowing down.
Customer-first experience.
The Customer Portal got major upgrades, including order tracking, subscription tools, and a built-in feedback system.
Insightful visuals.
FusionCharts integration gives users easy-to-understand data views to support better decision-making.
Location-ready features.
Google Maps API brought in location-based tools, adding extra value to the CRM's functionality.
Partnering with HBICore, we helped turn their CRM into a powerful business engine — one that delivers real-time insights, streamlines operations, and puts customers first. From scalable performance to smarter data visualization, our solutions helped HBICore boost productivity, improve user satisfaction, and prepare for future growth. Today, their upgraded platform supports informed decisions and lasting customer relationships — giving them a clear edge in the healthcare market.
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