FINDOC PARTNERED WITH MAYBEWORKS TO REINVENT PATIENT ACCESS — COMBINING A MODERN USER EXPERIENCE WITH SCALABILITY, REAL-TIME COMMUNICATION, AND SEAMLESS SYSTEM INTEGRATIONS.
FinDoc is a UK-based healthcare booking platform that simplifies access to medical services. Patients can search and book appointments with doctors, clinics, and hospitals all in one secure place — anytime. With verified reviews and 24/7 booking, FinDoc makes finding care fast and easy. Healthcare providers also benefit by reaching more patients and improving visibility, creating a smoother, more efficient experience for everyone.
Location: United Kingdom
FinDoc set out to improve their online booking experience by making it faster, easier, and more intuitive for both patients and healthcare providers. The main challenges included simplifying the user journey, improving communication between users and clinics, ensuring scalability, and integrating smoothly with existing healthcare systems.
Redesign the user flow for a simpler, more intuitive booking process.
Build a scalable backend to support platform growth.
Real-time communication between patients and providers.
Smooth integration with third-party healthcare systems.
How MaybeWorks organised the work:
After receiving the client's request, we scheduled a call to discuss the project's goals, and specific requirements. This allowed us to clarify key details, understand challenges, and align on expectations for the collaboration.
Using the collected information, we selected the best fit from our in-house team and managed the onboarding process ourselves.
The developer joined the project a week after the client contacted us, which allowed us to start work quickly and maintain the momentum of incremental growth.
Our outstaff manager monitored the developer's performance to ensure consistent results.
If necessary, and with the client's approval, our technical leaders were involved to solve complex problems.
We provided direct communication with the developer via Slack, while task tracking and scheduling were carried out in Jira.
Request and briefing
After receiving the client's request, we scheduled a call to discuss the project's goals, and specific requirements. This allowed us to clarify key details, understand challenges, and align on expectations for the collaboration.
Developer selection and onboarding
Using the collected information, we selected the best fit from our in-house team and managed the onboarding process ourselves.
Connecting with the client's team
The developer joined the project a week after the client contacted us, which allowed us to start work quickly and maintain the momentum of incremental growth.
Supervision of productivity
Our outstaff manager monitored the developer's performance to ensure consistent results.
Technical assistance
If necessary, and with the client's approval, our technical leaders were involved to solve complex problems.
Coordination tools
We provided direct communication with the developer via Slack, while task tracking and scheduling were carried out in Jira.
10 months
frontend:
React.js, React Native, Redux-Saga
backend:
Node.js (KOA, Loopback)
database:
MySQL
integrationAndTools:
ClicRDV, ClinikoAPI
other:
Real-time chat system, API-based data exchange
2 Full Stack Developers
2 Full Stack Developers
frontend:
React.js, React Native, Redux-Saga
backend:
Node.js (KOA, Loopback)
database:
MySQL
integrationAndTools:
ClicRDV, ClinikoAPI
other:
Real-time chat system, API-based data exchange
Ready to grow your team just as fast?
We'll select the perfect developer from our in-house team to sustain and boost the incremental growth of your project. Shall we discuss your tasks and requirements?
To improve FinDoc's healthcare booking platform, we focused on simplifying the user experience, enabling real-time communication, and ensuring long-term scalability — all while integrating with key healthcare systems.
Improved UX.
We redesigned the booking flow for easier navigation and faster appointment scheduling.
Real-time chat.
Patients can now message providers directly, improving communication and reducing delays.
Intuitive interface.
The updated UI lets users search, filter, and book seamlessly across devices.
Scalable backend.
Built with Node.js, KOA, Loopback, and MySQL, the system handles growing traffic with ease.
Smooth integrations.
APIs for ClicRDV and Cliniko ensure seamless data exchange with external systems.
Recognition.
The platform earned the People's Choice Award, cementing FinDoc's status as the UK's leading healthcare booking solution.
Our collaboration with FinDoc helped transform a basic booking platform into a full-featured healthcare ecosystem. We reimagined the user experience, built real-time communication tools, and delivered a scalable backend ready for future growth. With seamless integrations and a modern UI, FinDoc now empowers patients to take control of their care while giving providers better visibility. The result is a faster, more reliable platform that improves access to care — and earns recognition along the way.
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